Omnichannel Tracking

If customer data is gold, then our Omnichannel Tracking module is the gold miner. It provides the functionality to track and synchronize your customers’ actions and data across multiple channels. So whether it’s a new sign-up, an upsell, a referral, or a phone call, our tracking API will collect the data. The data is then forwarded to the Rewards Engine, determining if a customer’s action qualifies for a reward.

 

If you don’t have development resources, we’ll provide you with the right tools to easily track actions across all your channels, whether your websites, your app, call centers, or point-of-sale.